Sales Executive

Job Description

Responsibilities

Manage customer inquiries, feedback, and complaints in a professional and timely manner.
Develop and implement marketing strategies to attract new customers and retain existing ones.
Conduct market research and competitor analysis to identify business opportunities.
Setup sales target to achieve revenue targets and optimize occupancy rates.
Create and execute promotional campaigns and special offers to increase bookings.
Maintain a strong online presence through social media, website content, and online booking platforms.
Coordinate with various departments to ensure seamless guest experiences and service delivery.
Prepare sales reports, forecasts, and budgets to track performance and profitability.
Participate in trade shows, events, and networking opportunities to promote the hotel brand.
Stay updated on industry trends, customer preferences, and emerging technologies to enhance service quality.
Requirements

Strong communication and interpersonal skills to engage with customers and stakeholders effectively.
Proven track record of driving sales growth and achieving targets.
Familiarity with CRM systems, digital marketing tools, and online booking platforms.
Ability to work independently, multitask, and prioritize tasks in a fast-paced environment.
Excellent problem-solving skills and a customer-centric approach to service delivery.