Front Desk/Customer Care

Job Description

Key Aspects:

1. Customer Interaction: Greeting customers, responding to queries, and resolving issues.
2. Communication: Effective verbal and written communication skills.
3. Problem-Solving: Resolving customer complaints and issues efficiently.
4. Organization: Managing records, databases, and customer information.

Skills Required:

1. Excellent communication and interpersonal skills
2. Customer service skills
3. Problem-solving and conflict resolution
4. Attention to detail and organizational skills
5. Ability to multitask and work under pressure